Return Policy
1 Returns Policy
- All items purchased through calibreapparel.com are eligible for a return within 30 days of delivery.
- All eligible items must first be authorized with an RMA number before being shipped. Unauthorized returns will be discarded.
- All eligible items must be shipped with in 15 days of authorization or they will be ineligible.
- All eligible items must only be shipped to the authorized address.
- All orders over $500 will have a 15% restocking fee.
- All items recieved should be unwashed and without any damage or marks, including but not limited to;
- Cuts
- Holes
- Stains
- Discoloration
- Payment of return shipment is on the discretion of Claibre Apparel, Inc. and the decision will be made on a case by case basis.
- Refund will be applied within 30 working days of reception of the item.
- Delivery charges will not be refunded, unless defective order received.
1.1 Damaged Items
- If the items received is; Damaged or marked in such a way that it is unusable, and is reported to be so within 15 days of delivery
- Calibre Apparel, Inc. will either provide a full refund or a prepaid return label, whichever is feasible.
- Damage may refer to any of the following;
- Cuts
- Holes
- Marks
- Stains
- Discoloration
1.2 Non-Returnable Items
- Non-Returnable Items are sold all sales final and cannot be returned.
- Customized or Decorated items are not eligible for returns.
1.3 Exchange Policy
- Calibre Apparel does not offer product exchange policy. In order to exchange you have to return the product and order a new one.
Note: The return policy has been updated on Oct, 18 2018.